RACI Matrix Definition and Example How to

Accountable parties ensure accountability to project deadlines, and ultimately, accountability to project completion. This worksheet provides a handy reference in case you or your teammates need a refresher on RACI roles and definitions. We’ll also use it to populate a drop-down list on your main worksheet to make it easier to assign RACI roles quickly. Include the people who will execute and review work for the project, as well as any subject matter experts or stakeholders you may need to consult or keep in the loop along the way.

raci matrix definition

Users mainly employ Excel for data entry, data management, accounting, and financial analysis. Excel is also widely used for charting and graphing, programming, time management and task management. A RACI chart assists with project facilitation and management, ensuring that everyone on a project understands their role, responsibilities, and tasks. This supports the overall success of a project, improving efficiency and helping to meet deadlines. It’s a method of project management that allows all employees to understand the timeline and distributed responsibilities of a project.

Finalize the Matrix

Once the tasks and stakeholders have been listed, it’s time to define which individual will be responsible for what role in the matrix. To do this, you will require filling in the remaining cells in the RACI chart with who is responsible, accountable, consulted, and informed. First, make sure you have a list of everyone who will be involved in the project.

  • If you’re working on a pitch deck with your team, the responsible party could be tasked with compiling all of the image and data assets needed to put together the presentation.
  • For instance, if a website is being built, milestones could be the first design, testing and approval by the client.
  • The user can edit each header to determine the roles of the project and the activities being discussed.
  • These individuals do not have to be consulted or be a part of the decision-making, but they should be made aware of all project updates.
  • In summary, the RACI matrix is a useful tool for enhancing project management and organizational processes.
  • This documentation can help to ensure that everyone is aware of any changes and that they understand the reasoning behind them.

This will allow everyone to feel more ownership over their jobs and perform them better because they feel trusted to do so. While the informed party may not have direct involvement in all of the project’s steps, they need to know when the big pieces are done to make sure everything is going smoothly. The informed member of the team has to know if there’s a delay or a stall in the project because they likely need it to be done in order to do their work as well.

ZOHO Projects

To create a RACI chart, list all of a project’s tasks down the left-hand column and stakeholders across the top row. For each task, enter an R, A, C or I to assign a level of involvement for each stakeholder in each task. For example, a company’s website redesign would require design, copy and development teams to work on tasks concurrently.

By listing all stakeholders and assigning a level of involvement for each task, the chart helps teams communicate clearly and keep the right people in the loop. A RACI chart is one tool that helps project managers keep a project on track. Responsible designates the task as assigned directly to this person (or group of people). The responsible person is the one who does the work to complete the task or create the deliverable. Every task should have at least one responsible person and could have several. On another note, there will be times that a Responsible and Accountable party for a task may be the same individual.

How to Assess Whether Your RACI Works

In most cases, if you take the time to create a RACI chart, you’ll reap the rewards that it can bring. When a team is on the same page, it can help lead to events and results that will please everyone. The first rule states that you should ensure every job has at least one team member marked as responsible. Remember, there’s no limit on how many team members can be marked as responsible.

raci matrix definition

RACI’s positive effect on communication also lowered the stress level of the nurses who had to straddle sterilizing the masks with unflagging direct patient care. Julia is a writer in New York and started covering tech and business during the pandemic. Finally, Wrike makes it effortless to set up a RACI chart, even if you have no experience with them.

RACI responsible vs. accountable

Let’s examine how you might use a RACI chart to develop a new software application. With a RACI chart, you can plot out the whole process, from outlining to publishing the white paper. The last thing to do will be to share access to the RACI chart so that everyone can view it.

The RAS model (responsible, approve, support) is a simplified version of CARS; however, this model eliminates external stakeholders as there is no room for consulting members outside the team. The CARS model (communicate, approve, responsible, support) is very similar to the RACI model. The most significant difference is natural language processing that this model relies on support roles, much like RASCI. If you would still like to use RACI charts after reading about their limitations, you have options. You can easily create a RACI chart in Excel or Google Sheets, or you can use dedicated software like monday.com, Asana or ClickUp (check out our ClickUp Review).

Understanding the RACI Model

As for whether a button should be green or red, square or rounded; that can be left to the team and not as part of the RASCI matrix. The RACI Chart’s purpose is to make sure every task gets performed by the person responsible, and there is an accountable decision maker for that task who will be called out if the task does not get done. Then there are those who must be consulted and those who must be informed. Consulted refers to those who must be asked before proceeding with a task. Informed are those individuals who should be told that the task has been completed.

raci matrix definition

Passports are not a young child’s concern, so the box for this task is blank. If implemented without room for flexibility, it can become a straitjacket, curbing innovation or blocking a quick pivot. Making your chart too granular can bog team members down in administrative details.

When to use a RACI chart for your project

The ‘O’ stands for Out of the Loop; the one who’s standing at the sidelines and isn’t part of the process. This includes facilitating and supporting employees and/or departments. List these project items in order of completion on the left-hand side of the matrix (the y-axis).

Sample RACI assignment: Create content task

For someone to create a RACI matrix, it is essential to identify all the tasks involved in delivering the project. List these tasks on the left-hand side of the chart in the order they need to be completed. Informed persons are those that need to stay in the loop of communication throughout the project. These individuals do not have to be consulted or be a part of the decision-making, but they should be made aware of all project updates.

Consulted individuals’ opinions are crucial, and their feedback needs to be considered at every step of the game. These individuals provide guidance that is often a prerequisite to other project tasks, for example, providing legal guidance on a project throughout the process. If you are working on new product development or expansion, this could essentially be the entire organization.

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